Last updated: October 14, 2026
These Terms of Service apply to your use of topdoglsr.com and to any services you request or book from Top Dog Landscaping (“we,” “us,” or “our”). By using this website, submitting a request, or booking a service, you agree to these terms. If you do not agree, please do not book a service.
1. Requests and Booking Confirmation
Submitting a request or quote form does not guarantee a booking for a specific date or time. After we receive your request, we will contact you by phone, email, or text message to confirm details and scheduling.
2. Our Team
Services are performed by Top Dog Landscaping team members and, when needed, trusted subcontractors. Everyone who works on your property is held to our standards for safety, quality, and professionalism.
3. Right to Refuse or Stop Service
We may decline or stop service because of safety concerns, hazardous site conditions, or situations that are inappropriate or uncomfortable for our team. If our crew determines a site is unsafe or unsuitable for work, they may leave, and our cancellation policy will apply.
4. Site Access and Preparation
Please make sure the service area is accessible on the scheduled day. That means gates unlocked, vehicles and obstacles moved out of work areas, and pets secured. Please let us know ahead of time about private underground lines that utility locate services don’t mark, such as sprinkler lines, invisible pet fences, and low-voltage lighting wires.
If we can’t access the property, we will try to contact you. If we can’t reach you within 30 minutes of arrival, the service will be skipped and the full service fee will be charged.
5. Pets and Animals
We’re happy to work around pets. For the safety of both your pets and our team, if an animal presents a risk or behaves aggressively, our crew may leave the site, and our cancellation policy will apply.
6. Weather and Scheduling
Landscaping, lawn care, and snow removal depend on the weather. We may reschedule services because of rain, snow, frozen ground, or other unsafe conditions, and we will let you know as soon as possible. Weather-related rescheduling by us is not a cancellation, and no cancellation fee applies.
7. Quotes and Pricing
Quotes are based on standard site conditions. If the actual site differs from what was expected, for example if more work is needed or conditions are more difficult, we will contact you to discuss any price adjustment before continuing.
8. Payments
Payment is due when the service is completed, unless otherwise agreed in writing. We may place a hold on your credit card 24 hours before your booking to make sure funds are available. The charge is processed after the service is complete.
9. Refunds and Service Issues
We do not offer refunds. If there is a problem with the service we provided, contact us within 24 hours and we will work to correct it at no additional charge.
10. Cancellations and Rescheduling
We require at least 24 hours’ notice to cancel or reschedule. If you don’t give enough notice, or if we can’t access the site, a cancellation fee equal to the full value of the service will apply.
11. Liability and Property Damage
We take care to avoid damage to your property. We are not liable for damage caused by normal wear and tear, pre-existing conditions, improper prior installation, or private underground lines or items that were not disclosed or marked. Top Dog Landscaping carries insurance to cover damage caused by our work.
12. Non-Solicitation
By booking a service, you agree not to directly hire any of our team members for similar services within one year of their work on your property.
13. Text Messaging (SMS) Terms
If you opt in to text messages from Top Dog Landscaping, for example by checking the text consent box on our website form, you agree to receive messages about your estimate, scheduling, and service.
Message frequency: Message frequency varies.
Rates: Message and data rates may apply.
Opt out: Reply STOP at any time to stop receiving messages. You will get one confirmation message, and then no further messages unless you opt in again.
Help: Reply HELP for help, or contact us at (406) 437-8599 or office@topdoglsr.com.
Carriers: Mobile carriers are not liable for delayed or undelivered messages.
Not required: Consent to receive text messages is not a condition of purchasing any service.
For information on how we handle your phone number and consent, see our Privacy Policy.
14. Governing Law
These terms are governed by the laws of the State of Montana, without regard to its conflict-of-law provisions.
15. Changes to These Terms
We may update these Terms of Service at any time. Changes take effect as soon as they are posted on this page.
16. Contact Us
Questions about these terms? Contact us at office@topdoglsr.com or (406) 437-8599.